Returns Management for Amazon & Online Retail
We receive your Amazon and online-shop returns, log every unit, inspect and grade condition, photograph where needed, relabel and restock — or send back to you consolidated. On request we also handle documented disposal of non-sellable goods.
Quote requests answered within 12 hours.
Returns inspection & grading from €1.95 per unit (min. 100 units) · refurbishment & repacking from €3.65 · documented disposal quoted on request.
| Service | Price | Unit | Condition |
|---|---|---|---|
| FBA returns: inspection & grading | from €1.95 | unit | min. 100 units |
All prices are starting prices in EUR net and apply under the stated conditions. After reviewing your shipment documents we confirm the binding price within 12 hours. · Last updated:
Accepted
- Receipt of Amazon removals and shop returns
- Individual logging of every return unit with reference
- Inspection and condition grading (A/B/C to your scheme)
- Photo documentation on demand or by default
- Relabelling (FNSKU/EAN) and repacking
- Restocking sellable goods or re-shipping to FBA
- Collection and consolidated return dispatch to you
- Documented disposal on request
Needs review
- min. 100 units
Not offered
- B2B focus, clear boundaries
- We ship consolidated to Amazon, carriers and warehouses — deliberately no B2C single-parcel shipping. That keeps processes fast and prices predictable.
- Non-EU goods must arrive customs-cleared
- No — we only accept customs-cleared goods and never act as importer of record (IOR). On request we can recommend experienced customs agents; customs clearance remains with you or your broker.
- 1
Receipt
Amazon removals or shop returns arrive directly at our warehouse.
- 2
Log & inspect
Every unit is logged, inspected and graded.
- 3
Prepare
Relabel, repack — sellable goods go back into circulation.
- 4
Return
Restock, re-ship to FBA, return to you or documented disposal.
FAQ
Do you handle customer contact for returns?
No — we operate purely B2B. Refunds and customer communication stay with you or your shop system; we provide the condition data and photos you need.
How quickly are returns sellable again?
Typically within 2–5 working days of receipt, depending on quantity and preparation effort.
What happens to non-sellable goods?
After your release: consolidated return to you or documented disposal with proof — never without your decision.
In 12 hours you will know what it costs
Send us your request with packing list — you will receive a concrete quote within 12 hours.
Quote requests answered within 12 hours.